Shipping policy

NARVY Shipping Policy

Last updated: September 25, 2026

Our Products and Suppliers

NARVY is a French-registered business: it is the trading name of Tatiana Ivaschuc, a sole proprietor (micro-entreprise) registered in France. We do not manufacture the items we sell: we work with a network of selected international manufacturing and supply partners, which is what allows us to offer this range of furniture, lighting and home products. Orders are shipped to you directly from our partners' warehouses.

Country of manufacture: according to the manufacturing information provided by our partners for our current catalogue, the large majority of our products are manufactured in mainland China. A small number of items are manufactured in other countries. Some items also ship from a warehouse located in a country other than the one where they were manufactured. Where this information is available to us, it is shown in the product details.


Processing & Delivery Time

Orders are processed within 3-7 business days (Monday to Friday, excluding public holidays).

Once your order has been dispatched, delivery usually takes between 6 and 21 calendar days, depending on the item and on the warehouse it ships from. These figures are based on the shipping times declared by our suppliers for the items in our current catalogue: most items are quoted at around 14 days, while items dispatched from a warehouse closer to your delivery address can arrive within approximately 6 to 10 days.

Delivery times are estimates, not guarantees. They may be affected by customs clearance, carrier delays, public holidays and peak periods. The estimate displayed at checkout for your specific items and destination is the most accurate figure available for your order.

If you need expedited shipping, contact us at hello@narvydecor.com before placing your order.


Shipping Fees

Standard shipping is free on all orders to the United States. No shipping fee is added at checkout.

Shipping Methods
Shipping method is selected automatically based on the product's size, weight, and destination to ensure safe, timely delivery.

Shipping Destinations

We currently ship to the United States only. We do not currently accept or ship orders to any other country.

Order Tracking

You'll receive a shipping confirmation email with tracking information once your order ships. Tracking may take up to 48 hours to activate.

Customs, Duties & Taxes

Applicable U.S. sales tax is calculated and shown at checkout, before you pay. Most of our items are shipped to you from outside the United States (see "Our Products and Suppliers" above); depending on U.S. import regulations, customs duties may apply to your parcel and may be collected by the carrier on delivery.

Damages

If your order arrives damaged, contact us as soon as possible, and no later than 30 days after delivery, at hello@narvydecor.com with photos. Please keep all packaging until the claim is resolved. NARVY covers the return shipping cost for damaged, defective or incorrect items — see our Refund Policy.

Returns

See our Refund Policy for full return instructions.

Contact

Phone: +33 7 58 35 34 99 (France)
Address: 6 avenue de la République, 37170 Chambray-lès-Tours, France